Journey 2 — Community + Customer Engagement

Communicating Sustainability Sprint

 

One week to build a plan + playbook for sharing your sustainability story

 

Step into the light

I created the Communicating Sustainability Sprint and accompanying quarterly check-ups because how we communicate has the power to shift patterns from destructive to enriching.

This is an offering to support sharing your unique sustainability story so that you can transform your sustainability aspirations into a movement. We’ll shape how your community/customers are informed on your sustainability goals, engaged in progress towards these goals and empowered take personal action to support achieving these targets. I’ve seen countless destinations and tourism businesses put great effort into setting sustainability strategies, only to have a disconnect with marketing promises and the customer experience. My mission is to make tourism a force for good, so starting with how you share your sustainability story is how we move from a place of best intentions to actual tangible outcomes for customers and communities.

Peak season is coming soon. Set a simple plan in motion now to make a positive impact this year.

Together, in one week, we will build:

1 - YOUR CLEAR TOP PRIORITIES

Deep analysis including marketplace best practices will enable us to identify what takes priority to make a big impact.

2 - SUSTAINABILITY STORY PLAN-ON-A-PAGE

A powerful tool to keep your entire team aligned on your goals and how their daily work effects big picture change.

3 - YOUR SUSTAINABILITY STORY PLAYBOOK

Your team will co-create shared story outcomes; content pillars, priorities, and filters; brand tone and taglines for talking about sustainability; key messaging for target audiences and templates to co-create content.

Let’s get to work

Your time investment: 1-3 hrs/day for 1 week: mix of workshop + solo reflection.

Sprint week: $3,000 + tax

Optional implementation add on: $2,000 + tax. Includes 4x quarterly 1/2 day team sessions + one horsepower project plan to get your top priority rolling

Pen your sustainability story and keep it at the heart of your operations with a clear plan + playbook.